ISO COMPLIANT
We are fully compliant with the internationally recognised ISO Certification that ensures our services meet the needs of our staff and clients through an effective Quality, Environmental and OH&S Management Systems.
We have our own QMS, EMS, WHS Manuals and we conduct monthly toolbox talks and daily prestart meetings to ensure everyone on our team complies with ISO requirements. To become ISO 9001, ISO 14001, and ISO 45001 compliant, the Clean Spark Facility Services team underwent an extensive company-wide audit that included Quality Management System, Environmental Management System, OH&S Management System review, pre-audit, initial assessment, and clearance of non-conformances. By implementing ISO 9001, ISO 14001 and ISO 45001 we hope to ensure that our clients receive only the highest quality services that we consistently strive to meet and exceed at all times.
PricewaterhouseCoopers Compliance Services Pty Limited is our ISO advisors, delivering the necessary training and assessment to ensure we are up to date with the latest procedures and requirements.
We Live and Breathe Clean.
Thank you for giving us the opportunity to tell you why we’re so excited to offer our commercial cleaning service to businesses in Melbourne.
WHY WE DO WHAT WE DO
We do what we do because we care about people and commercial spaces. We put our clients above anything else. Of course, we love cleaning and facility care, but we get our satisfaction from helping out businesses to keep their premises sparkly clean.
At CLEAN SPARK, we understand this and offer precisely what each client demands. Our goal is to keep your business looking at its best. From small offices to large commercial facilities, we are here to help you.
Professionalism, it’s in our DNA
At CLEAN SPARK, professionalism is in our DNA and is imprinted in all our staff. All our employees are thoroughly screened prior to hiring. Our team members follow a strict dress code and in uniform at all times while at work; they are to be neat, clean, and courteous to anyone they encounter.
Friendly service, every Time
At CLEAN SPARK we take Customer Service very seriously. That's why, our quality control managers are constantly on-site to assure optimum performance. Our operations managers are available to our clients twenty-four-hours-a-day should there be an emergency.
Quality, we are hard-wired for it
At CLEAN SPARK, quality is very much a part of what we do, and we are hard-wired for it. Our quality control managers conduct regular on-site quality audits and complete evaluation forms based on a 50-point system for every client account. We do this by identifying problem areas and providing appropriate solutions.
A Reliability Partner
At CLEAN SPARK FACILITY SERVICES, we ensure consistent service by reliable team of professional cleaners who are fully experienced, insured, supervised and trained. Our operations managers are available 24/7 to our clients should there be an emergency. With our depth of staff, we don't make excuses - we simply deliver on your requests, whenever you require our service.